training course design

SOA’s approach to developing excellent, targeted and objective training courses start with the assignment of our design team.

The team includes experts from the following areas:

  • Health and Safety
  • Fire Safety
  • Engineering
  • Training Design & Development
  • Training Standards
  • Multimedia Design
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Case Studies

Current and Related Assignments

SOA deliver services to a variety of clients. Our capabilities can be engaged individually or as a bespoke solution to deliver the optimum product to meet your needs. We are currently involved in the following projects:

Engineering Safe Products

This one-day course was developed as an introduction to Product Safety aimed at persons involved in work equipment design, manufacture, supply and maintenance. It explains Product Safety in the context of Workplace Safety, the duties of those involved, safety engineering processes and how they fit with the product lifecycle. It introduces safety engineering techniques and provides delegates with practical experience of applying some of those most commonly used.

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Bespoke Health & Safety Suite

HOMEGROUP are providers of affordable social housing and care and support services. Their aims are to provide 'outstanding' customer service and build strong, sustainable communities. As such there is a complex infrastructure of properties, offices, workshops, plant equipment and staff required to support the 70000 home nationwide. HOMEGROUP awarded SOA a 3-year national contract to provide H&S audits, Training Needs Analysis H&S policies and develop and deliver a full suite of health and Safety training course.

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Fire Safety Training

NHS Property Services’ North region manages and maintains more than 1,400 properties and in 2008 SOA were appointed to undertake Health and Safety Reviews, Fire Risk Assessments, CAD drawings and deliver of training for over 70 properties in the Manchester area. Over the past 9 years SOA have continued to be NHS Health, fire and safety support and are now support safety for the entire Greater Manchester area. In addition, SOA has delivered training to over 3000 NHS staff in respect of safety awareness.

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Incident Command & Control

Carried out the extensive skills gap analysis for “Top Tier” and “Lower Tier” COMAH sites and developed bespoke Incident Command courses that practically dealt with varying scenarios. Staff from all levels within the organisations were trained to effectively deal with any incident that may occur ensuring that all were familiar and could work within all levels of command and control.

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Product Safety Training

SOA developed a bespoke five-day product safety course for the Australian Submarine Corporation (ASC) with the objective of raising the awareness and capability of designers, engineers and managers who are involved in the design, build, commissioning and maintenance of ships and submarines. The courses where designed to be interactive and hands-on, encouraging a modern structured, goal centric approach to safety cases as opposed to the previously preferred prescriptive approach.

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Health & Safety Courses

SOA have designed, developed and delivered over 50 courses with Health and Safety under topics such as Workplace Safety, Fire Safety, First Aid, Risk Assessment, COSHH, Working at Height, Asbestos, Manual Handling, to name but a few. These courses have been delivered to over 10000 delegates across 300 companies and consistently receive excellent reviews and feedback.

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What Our Clients Say

Overall very good course, could save lives now

Clare the instructor has so much knowledge and was able to fully respond to every question. She was fun and friendly. The course has good scenarios for us to act out. The excellent way Clare delivered the course and the obvious depth of knowledge and love of subject, really made me enjoy the course. Clare made the course fun, as well as us learning important first aid information. Rather than being sat down to read books, Clare got up and demonstrated and corrected us when we were doing it wrong. I feel like I can remember the clear majority without looking at my notes. Clare could not have done anything better in my opinion, she made us feel confident and not as though we were stupid.

Excellent presentation, informative, increased confidence and knowledge.

I took part in the Emergency first aid at Work course on 13th March 2012. It was a fun course with information presented clearly. The trainer was very approachable and guided us through the tasks with plenty of encouragement, advice and good humour. I’d definitely be happy to train with SOA Safety again.

SOA Safety has been providing fire safety advice and training across NHS Manchester and Salford over the past 3 years. Once we amalgamated we have had SOA safety completing all the Fire Risk assessments for both area within NHS Property Services and over the 3 years we have had approximately 300 Fire Risk assessments completed , fire awareness sessions for over 3000 staff, numerous fire warden training and fire drills at all our premises. We have also utilised SOA Safety for all our Health and Safety inspections across the NHS. Whenever requested SOA Safety has provided immediate advice and assistance when requested.

Very good course, Tutor very knowledgeable, class room had a good easy going feel

I enjoyed the friendly and easy approach Joe had because it made it more watchable and I could take it in.

All employees who attended the course commented on the high standard of training given, and the presentation was enjoyable. However, the incident command and control were exceptional in that the delegates were able to relate it to their own work situation in a practical manner which they could understand and appreciate.

Well-presented including good mix of practical examples/situations. Good balance/variety of delegates.

Interactive - Group work incorporated and not just lectured at! Trainer - he's funny! Knowledgeable - I learned a lot.

I have found SOA safety and their staff to be very thorough, professional and friendly in all the services that they have provided and now with NHS Property Services taking over from NHS Manchester and Salford we are very happy to be working alongside them this year to ensure our fire safety is maintained at an excellent standard.

Excellent, best first aid trainer I have ever had.

Tutor had a good delivery and put course delegates at ease. This led to a good learning level within the group. I hope to attend courses here again.

Opportunity to use extinguishers, the most frightening thing is ignorance. Feel confident now.

The standard of the deliverables was very high, and I was extremely pleased with their engineering and professional approach; it was clear from the material that it had been produced with an expert eye and a full understanding of the product.

I recently attended a Fire Warden training course ran by SOA Safety. It was informative but more importantly it was hands on. Especially with the fire extinguishers and the smoke corridor. This brings the whole issue of fire safety to the fore front of your mind. Trainer, facilities and food all excellent. It was a very well-run course and I will recommend SOA Safety to anyone wanting to train Fire Wardens or Fire Marshalls for their school.

Did two fire warden courses before with different employers. This was longest, most informative and had practical. Better to simulate, it gave me the confidence in the event of a fire.

Pauline Jones saw me this morning and wanted to say that she thoroughly enjoyed the course, food was excellent, and Claire was brilliant.

Good environment and excellent food.

It was a refresher for me and I found some good fresh material/instructions. I found it was presented well too keep my interest all the way through.

Good atmosphere, friendly, informative, excellent lunch.

The presentation was engaging throughout whilst being very informative.

I enjoyed the awareness the course brings, there are a lot of instances regarding fire that I did not appreciate.

The practical was very useful as it prepared you for real life use if you need it. Real life cases for examples made the information more realistic.

Trying out the extinguishers gave me more confidence.

What SOA did with the PowerPoint's was very good and refreshingly new to our business. They really brought the subject to life and it was great how the slides built up the system from first principles to the finished article, bringing in essential engineering and safety detail that demonstrated how and why the design developed as it did into the final product.

Very good course, Tutor very knowledgeable, class room had a good easy going feel.

All aspects workbook, and practical work. It furthered my knowledge.

I have been on more than one all day course and many half day refreshers. The course today was interesting. To the point and I gained knowledge. Very good.

Excellent course, very well delivered by Alan.

The fire training was very good, much better than previous years. The trainer was excellent and very interesting.

We would like to express our appreciation for the hard work and dedication you and your team at SOA have afforded us here at Manchester Community Health. We know the timescales and notice periods for changes have been challenging but your team have always managed to accommodate our needs.

It is a very difficult topic to make interesting, however I feel Joe achieved this today. Well done + thank you!

We would like to express our appreciation for the hard work and dedication you and your team at SOA have afforded us here at Manchester Community Health. We know the timescales and notice periods for changes have been challenging but your team have always managed to accommodate our needs.

Using extinguishers, Alan's sense of humour.

Very knowledgeable trainer, excellent course.

Informative and it really makes you think.

Good mix of candidates and chance to see different industries. Good practical examples.

The course was fun and interesting

The training provided by the SOA team was exemplary in that it hit the mark from scope and content perspectives but moreover was delivered by real experts who clearly not only know the theory but have experience in applying the concepts to complex systems.

We would like to express our appreciation for the hard work and dedication you and your team at SOA Safety have afforded us here at Manchester Community Health. We know the timescales and notice periods for changes have been challenging but your team have always managed to accommodate our needs. The delivery of over 200 courses to NHS staff in excess of 1500 over a 2-month period is extremely impressive. The content and presentation of the training provided has been of a high standard and carried out professionally at all times, confirmed in positive staff feedback.

The fact that Paul made the education fun so for me this always gels well.

Informative, Funny, adequate breaks, learned a lot more than usual.

Brilliant Course, always enjoyed coming here for First Aid Training. Thank You.

The course has given me a good insight into where H+S fits in to auditing structure will be undertaking an McBrides.

The service from SOA for our extinguisher maintenance at all our 4 sites was conducted in a professional manner and at our convenience. The final report was comprehensive and to the point. The service was excellent value for money and we also took advantage of the Fire Warden course discount vouchers.

I’d just like for you to pass on my greatest appreciation firstly to your office manager Eleanor, she has been very helpful from start to finish in assisting me with a payment plan for the course and her communication really has been fantastic. Secondly to Jim Printy, the guy is a legend and a very good teacher. I will be using you again (Hopefully not for GC1-2-or 3 again) and will definitely recommend SOA safety for training.

It was very informative and well presented. Really enjoyed it.

Alan presented the course in an informative and entertaining way.

Paul was an excellent trainer.

It was presented interestingly, Tutor was very animated.

The delivery of the course, with the right balance of information, visual aids, examples and group work. Great trainer, very helpful and lightened the days with stories and humour.

I was surprised because I just expected to hear the same information as last time, however as well as this I learnt quite a bit that I didn't know. Pleasantly surprised :-)

Presented well with humour and seriousness.

Instructor made the course fast, clear and fun.

Plenty of participation, practical hands on with a range of extinguishers.

Very impressed! I have never been to the centre before for training. Training very good and informative

The NEBOSH course was just what I needed. I didn’t have much previous health and safety experience, but the way the trainer delivered the course made it very understandable and relevant to my own working experience.

Informative and eye opening

Everything - this was my first health and safety course, so I was very interested.

It was very informative and interesting.

An otherwise dry and difficult subject was made interesting, fun and enjoyable. The information presented was up to date, factual and relative . The trainer made us feel comfortable to participate. This is the best training course I have been on.

It was a refresher for me and I found some good fresh material/instructions. I found it was presented well too keep my interest all the way through.

I took part in the HSE 5 Steps to Risk Assessment course on 10th April 2012. I really liked the way the instructor Keith Dacre made the course very interactive.

The relaxed atmosphere whilst learning.

Great course, SOA Safety staff very friendly and easy to communicate with, made course choice very easy, would recommend SOA Safety to anyone else. Jim’s course is just what is required, since I have had not much health and safety experience, the way Jim puts it across is very understandable which you can relate to your own working experience.

Putting out fires it has taught me how to use the equipment.

Paul was brilliant, showing the videos and explained everything then let us use the fire extinguishers which was totally different.

I would just like to add my thanks to yourself, Jim and the SOA team for running the Nebosh Fire Certificate course, which was extremely well presented, interesting and informative - both the full week and the revision day and also the on-site practical assessment + the excellent quality meals provided!! I would highly recommend anyone interested in any aspect of Health and Safety to take this or any other Nebosh course with SOA.

I would just like to say that I was thoroughly impressed with the standard of work done by Jon with the maintenance of our fire extinguishers, mounting them on the wall (which I had never been advised by the company that did the maintenance prior to using yourselves, that this is a legal requirement) and the fire risk assessment. I will happily recommend your company to anyone requiring the services of your company.

Information passed in a logical and interesting manner.

Enjoyed the course, well worth taking

It gives me great pleasure to write a testimonial in support of SOA Safety. Here at the Beeches Consulting Centre, we recently had a complete review and overhaul of our Fire Policy. We are a small organisation. SOA Safety was recommended to us by a much larger organisation for which they already provide advice. SOA's work for us was extremely thoroughly and meticulously carried out. They made themselves available at all times to deal with queries. They were patient, efficient and highly professional. I have absolutely no hesitation in recommending their services.

I liked putting the fires out.

The delivery, style, anecdotes all made it so much easier to deal with the intensity of the material needing to be delivered. Jim - excellent mix of serious and fun. Well done I looked forward to every morning.

Great central location of venue. Enthusiastic course leader who clearly knows what he is talking about.

Jim presented the information that was easily understood and made things relevant to mine and other class participants employment. I felt this helped with my understanding of the information.

I have enjoyed updating my HandS information. I will be looking into our current Risk Assessment and updating where applicable.

I came today under duress! But the deliver was engaging and informative, not as dull as I anticipated! Has definitely made me more aware :-)

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Testimonials / What Our Clients Say

Overall very good course, could save lives now

Excellent course, very well delivered by Alan.

It was very informative and well presented. Really enjoyed it.

Plenty of participation, practical hands on with a range of extinguishers.

I liked putting the fires out.

The fire training was very good, much better than previous years. The trainer was excellent and very interesting.

Interactive - Group work incorporated and not just lectured at! Trainer - he's funny! Knowledgeable - I learned a lot.

Paul was brilliant, showing the videos and explained everything then let us use the fire extinguishers which was totally different.

I have been on more than one all day course and many half day refreshers. The course today was interesting. To the point and I gained knowledge. Very good.

Enjoyed the course, well worth taking

Clare the instructor has so much knowledge and was able to fully respond to every question. She was fun and friendly. The course has good scenarios for us to act out. The excellent way Clare delivered the course and the obvious depth of knowledge and love of subject, really made me enjoy the course. Clare made the course fun, as well as us learning important first aid information. Rather than being sat down to read books, Clare got up and demonstrated and corrected us when we were doing it wrong. I feel like I can remember the clear majority without looking at my notes. Clare could not have done anything better in my opinion, she made us feel confident and not as though we were stupid.

I have found SOA safety and their staff to be very thorough, professional and friendly in all the services that they have provided and now with NHS Property Services taking over from NHS Manchester and Salford we are very happy to be working alongside them this year to ensure our fire safety is maintained at an excellent standard.

Information passed in a logical and interesting manner.

Good mix of candidates and chance to see different industries. Good practical examples.

Putting out fires it has taught me how to use the equipment.

Using extinguishers, Alan's sense of humour.

Everything - this was my first health and safety course, so I was very interested.

Alan presented the course in an informative and entertaining way.

Jim presented the information that was easily understood and made things relevant to mine and other class participants employment. I felt this helped with my understanding of the information.

We would like to express our appreciation for the hard work and dedication you and your team at SOA have afforded us here at Manchester Community Health. We know the timescales and notice periods for changes have been challenging but your team have always managed to accommodate our needs.

We would like to express our appreciation for the hard work and dedication you and your team at SOA have afforded us here at Manchester Community Health. We know the timescales and notice periods for changes have been challenging but your team have always managed to accommodate our needs.

Very good course, Tutor very knowledgeable, class room had a good easy going feel.

Great central location of venue. Enthusiastic course leader who clearly knows what he is talking about.

Good environment and excellent food.

It gives me great pleasure to write a testimonial in support of SOA Safety. Here at the Beeches Consulting Centre, we recently had a complete review and overhaul of our Fire Policy. We are a small organisation. SOA Safety was recommended to us by a much larger organisation for which they already provide advice. SOA's work for us was extremely thoroughly and meticulously carried out. They made themselves available at all times to deal with queries. They were patient, efficient and highly professional. I have absolutely no hesitation in recommending their services.

Opportunity to use extinguishers, the most frightening thing is ignorance. Feel confident now.

Presented well with humour and seriousness.

I enjoyed the friendly and easy approach Joe had because it made it more watchable and I could take it in.

I enjoyed the awareness the course brings, there are a lot of instances regarding fire that I did not appreciate.

Brilliant Course, always enjoyed coming here for First Aid Training. Thank You.

The delivery of the course, with the right balance of information, visual aids, examples and group work. Great trainer, very helpful and lightened the days with stories and humour.

Paul was an excellent trainer.

Great course, SOA Safety staff very friendly and easy to communicate with, made course choice very easy, would recommend SOA Safety to anyone else. Jim’s course is just what is required, since I have had not much health and safety experience, the way Jim puts it across is very understandable which you can relate to your own working experience.

I would just like to say that I was thoroughly impressed with the standard of work done by Jon with the maintenance of our fire extinguishers, mounting them on the wall (which I had never been advised by the company that did the maintenance prior to using yourselves, that this is a legal requirement) and the fire risk assessment. I will happily recommend your company to anyone requiring the services of your company.

The delivery, style, anecdotes all made it so much easier to deal with the intensity of the material needing to be delivered. Jim - excellent mix of serious and fun. Well done I looked forward to every morning.

Very knowledgeable trainer, excellent course.

Did two fire warden courses before with different employers. This was longest, most informative and had practical. Better to simulate, it gave me the confidence in the event of a fire.

The training provided by the SOA team was exemplary in that it hit the mark from scope and content perspectives but moreover was delivered by real experts who clearly not only know the theory but have experience in applying the concepts to complex systems.

I recently attended a Fire Warden training course ran by SOA Safety. It was informative but more importantly it was hands on. Especially with the fire extinguishers and the smoke corridor. This brings the whole issue of fire safety to the fore front of your mind. Trainer, facilities and food all excellent. It was a very well-run course and I will recommend SOA Safety to anyone wanting to train Fire Wardens or Fire Marshalls for their school.

I have enjoyed updating my HandS information. I will be looking into our current Risk Assessment and updating where applicable.

The course was fun and interesting

I’d just like for you to pass on my greatest appreciation firstly to your office manager Eleanor, she has been very helpful from start to finish in assisting me with a payment plan for the course and her communication really has been fantastic. Secondly to Jim Printy, the guy is a legend and a very good teacher. I will be using you again (Hopefully not for GC1-2-or 3 again) and will definitely recommend SOA safety for training.

Well-presented including good mix of practical examples/situations. Good balance/variety of delegates.

Trying out the extinguishers gave me more confidence.

It was presented interestingly, Tutor was very animated.

The course has given me a good insight into where H+S fits in to auditing structure will be undertaking an McBrides.

I would just like to add my thanks to yourself, Jim and the SOA team for running the Nebosh Fire Certificate course, which was extremely well presented, interesting and informative - both the full week and the revision day and also the on-site practical assessment + the excellent quality meals provided!! I would highly recommend anyone interested in any aspect of Health and Safety to take this or any other Nebosh course with SOA.

I was surprised because I just expected to hear the same information as last time, however as well as this I learnt quite a bit that I didn't know. Pleasantly surprised :-)

I took part in the HSE 5 Steps to Risk Assessment course on 10th April 2012. I really liked the way the instructor Keith Dacre made the course very interactive.

Pauline Jones saw me this morning and wanted to say that she thoroughly enjoyed the course, food was excellent, and Claire was brilliant.

Informative and eye opening

It was a refresher for me and I found some good fresh material/instructions. I found it was presented well too keep my interest all the way through.

The relaxed atmosphere whilst learning.

The presentation was engaging throughout whilst being very informative.

Very good course, Tutor very knowledgeable, class room had a good easy going feel

Good atmosphere, friendly, informative, excellent lunch.

The NEBOSH course was just what I needed. I didn’t have much previous health and safety experience, but the way the trainer delivered the course made it very understandable and relevant to my own working experience.

All aspects workbook, and practical work. It furthered my knowledge.

What SOA did with the PowerPoint's was very good and refreshingly new to our business. They really brought the subject to life and it was great how the slides built up the system from first principles to the finished article, bringing in essential engineering and safety detail that demonstrated how and why the design developed as it did into the final product.

Tutor had a good delivery and put course delegates at ease. This led to a good learning level within the group. I hope to attend courses here again.

The fact that Paul made the education fun so for me this always gels well.

I took part in the Emergency first aid at Work course on 13th March 2012. It was a fun course with information presented clearly. The trainer was very approachable and guided us through the tasks with plenty of encouragement, advice and good humour. I’d definitely be happy to train with SOA Safety again.

An otherwise dry and difficult subject was made interesting, fun and enjoyable. The information presented was up to date, factual and relative . The trainer made us feel comfortable to participate. This is the best training course I have been on.

Excellent, best first aid trainer I have ever had.

Informative and it really makes you think.

Instructor made the course fast, clear and fun.

It is a very difficult topic to make interesting, however I feel Joe achieved this today. Well done + thank you!

Very impressed! I have never been to the centre before for training. Training very good and informative

All employees who attended the course commented on the high standard of training given, and the presentation was enjoyable. However, the incident command and control were exceptional in that the delegates were able to relate it to their own work situation in a practical manner which they could understand and appreciate.

It was very informative and interesting.

Excellent presentation, informative, increased confidence and knowledge.

The standard of the deliverables was very high, and I was extremely pleased with their engineering and professional approach; it was clear from the material that it had been produced with an expert eye and a full understanding of the product.

The service from SOA for our extinguisher maintenance at all our 4 sites was conducted in a professional manner and at our convenience. The final report was comprehensive and to the point. The service was excellent value for money and we also took advantage of the Fire Warden course discount vouchers.

Informative, Funny, adequate breaks, learned a lot more than usual.

It was a refresher for me and I found some good fresh material/instructions. I found it was presented well too keep my interest all the way through.

We would like to express our appreciation for the hard work and dedication you and your team at SOA Safety have afforded us here at Manchester Community Health. We know the timescales and notice periods for changes have been challenging but your team have always managed to accommodate our needs. The delivery of over 200 courses to NHS staff in excess of 1500 over a 2-month period is extremely impressive. The content and presentation of the training provided has been of a high standard and carried out professionally at all times, confirmed in positive staff feedback.

The practical was very useful as it prepared you for real life use if you need it. Real life cases for examples made the information more realistic.

SOA Safety has been providing fire safety advice and training across NHS Manchester and Salford over the past 3 years. Once we amalgamated we have had SOA safety completing all the Fire Risk assessments for both area within NHS Property Services and over the 3 years we have had approximately 300 Fire Risk assessments completed , fire awareness sessions for over 3000 staff, numerous fire warden training and fire drills at all our premises. We have also utilised SOA Safety for all our Health and Safety inspections across the NHS. Whenever requested SOA Safety has provided immediate advice and assistance when requested.

I came today under duress! But the deliver was engaging and informative, not as dull as I anticipated! Has definitely made me more aware :-)